If you’re experiencing difficulties with placing your order, here are some steps to help trouble shoot:
- Double-check that you’re on the right domain for your region - we’re an international bunch!
- Ensure that your address and payment information are entered accurately.
- If you are having trouble with entering your shipping address and you’re on the right domain, try manually entering your address instead of using the auto-generated address option.
- Consider trying a different browser (like Chrome, Safari or Firefox) or device (such as a laptop instead of a phone).
- If you’re still seeing an error message and can’t switch devices, try clearing your browser history and starting your order again.
If these steps don’t resolve the issue, please reach out to our team. We’re here to help!