If your discount code or store credit isn’t working, here are some steps you can try:
1. Double-check the code: Ensure that you’ve entered the discount code correctly. Sometimes typos or extra spaces can cause issues
2. Ensure the code is applied to the correct window checkout: Discount code is entered in ENTER PROMO CODE window; store credit is entered in GIFT CARD CODE window in the payment section.
3. Check the terms and conditions: Make sure the code is still valid and applicable to the items in your cart. Some codes have specific requirements or restrictions.
4. Try a different browser or device: Occasionally, technical issues with your browser or device can prevent codes from being applied. Try using a different browser or device to see if that resolves the issue.
5. Contact us: If you’ve tried the above steps and the code is still not working, reach out to our customer support team at info@stuckonyou.com We are happy to investigate the issue further and provide assistance.