If you haven’t received your order and are concerned it may be lost, please note that if no tracking number was provided, you might see a line of asterisks in your order confirmation email. This indicates that your order was sent as a standard, non-trackable delivery (typically for envelope orders).
Non-trackable orders typically take 10–12 business days from the date of dispatch to arrive. If you haven’t received your order within this timeframe, please contact us and we’ll assist you further.