Sometimes you may not receive an order confirmation email after placing your order, which can leave you wondering what happened. Below are some common reasons why this might occur:
Email entered incorrectly - A small typo in the email address at checkout can prevent the confirmation from reaching the customer.
Spam or junk folder - The confirmation email may have been filtered into the spam/junk folder by the email provider.
Email provider delays - Sometimes there are delays in how quickly email providers process or deliver emails.
Strict email filters - Some inboxes with high security or corporate firewalls may block automated emails.
System glitch - Rarely, a technical issue on the website or email system may prevent the order confirmation from sending.
Full inbox - If the recipient’s mailbox is full, new emails may not be delivered.
If you’ve checked the above and still haven’t received your confirmation, it’s possible that an incorrect email address was provided. Please contact us, and we’ll be happy to assist.