We totally get how the waiting game can feel like forever, especially when you’re in need of a helping hand.
Our customer service team operates during standard business hours, from 9am to 5pm AEDT, Monday to Friday. While we strive to address all enquiries within 24 to 48 hours, there may be occasional delays due to high volume or public holidays. We appreciate your patience during these times.
It's essential to reach out to us through the appropriate channels. For direct assistance from our customer service team, we kindly ask that you utilise our contact form on our website HERE.
Your enquiry will be directed straight to our customer service team, allowing us to assist you promptly and efficiently.